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Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from ebnewzealand.myshopify.com (the “Site”).

Your information is secure with us. Edible Blooms does not share or reveal email content or personal information with third parties.

PERSONAL INFORMATION WE COLLECT

Edible Blooms collects personal information to conduct our business, to provide and market our services and to work efficiently with our suppliers. The type of information we may collect and hold includes (but is not limited to) personal information about customers, business associates, potential customers, suppliers and their employees, prospective employees, employees and contractors.

In general, the type of personal information Edible Blooms collects and holds includes (but is not limited to): names, addresses, contact details, occupations and other information which assist us in conducting our business, providing and marketing our services and meeting our legal obligations.

Credit card information provided to us by telephone or online is kept in a secure encrypted format so that you can safely use your card each time that you order.

Personal Information you provide
Edible Blooms will generally collect personal information by way of forms completed by customers online, orders placed over the phone, face-to-face meetings, business cards and telephone conversations.

Website information
When you visit the Site, we automatically collect specific information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include a unique anonymous identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
-We collect personal information from this website by receiving orders and forms completed online.
- We also use third parties to analyse traffic, which may involve the use of cookies. Information collected through such analysis is anonymous.

Additionally, when you make a purchase or attempt to purchase through this Site, we collect specific information from you, including your name, billing address, shipping address, payment information (including credit card numbers, PayPal information, Afterpay details, email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we generally collect to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- Conduct our business;
- To provide and market our services;
- To comply with our legal obligations, and to help us manage and enhance our services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). We also use this information in advertising and retargeting on platforms such as Facebook or Google.

SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We may disclose your personal information to:
other companies or individuals who assist us in providing services to you (such as your delivery address to couriers); and anyone else that you authorise us to disclose it.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous

How do we keep personal information accurate and up-to-date?
Edible Blooms endeavours to ensure that the personal information it holds is accurate, complete and up-to-date. We encourage you to contact us to update any personal information we hold about you. Our contact details are below.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS
If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information is corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, to Australia and New Zealand.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES
We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

MINORS
Certain products on this store are age restricted, as in the case of any products that include alcohol. Complying with the laws of New Zealand, are not authorised to see these products to persons under the age of 18 years of age. We reserve the right to request identification upon delivery to comply with the law. Any product that is age restricted is flagged as such before you can add to cart.

Security Policy
We take all reasonable steps to keep secure any information which we hold about you. Personal information may be stored both electronically on our computer system, and in hard-copy form. Firewalls, 2048 Bit v3 SSL encryption, passwords, anti-virus software and email filters act to protect all our electronic information.

We do not store credit card information, we securely submit credit card information to our bank for processing.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at auckland@edibleblooms.co.nz or by mail using the details provided below:

Edible Blooms New Zealand
[Re: Privacy Compliance]
Unit 5, 44 William Pickering Drive,
AUK, Albany 0632,
New Zealand

E-mail: auckland@edibleblooms.co.nz
Phone: 0508 EDIBLE 334253
International calls +64 94422260