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Edible BloomsEdible Blooms

Returns & Privacy Policy

OUR RETURNS POLICY

In the unlikely event that your Edible Bloom is damaged in transit, please contact us within 2 weeks and we will automatically replace it with a gift of equal value. All we need is a photograph via email of any damaged goods.

OUR PRIVACY POLICY

Introduction

Here at Edible Blooms Group (we, us or our) protecting your privacy and treating your personal information with care is of paramount importance to us. This Privacy Policy explains what personal information we collect, why we collect personal information and how we collect, use, disclose, store and protect your personal information when you visit our website, provide us with information yourself (such as when you sign up to our service or use our services) or when you accept services from us.

It also explains how to contact us to correct, update or delete any personal information provided to us, or make a complaint if you have concerns. We are compliant with the Privacy Principles of the country you reside.

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We will only collect and process personal information about you where we have a lawful basis to do so. Lawful basis includes consent (where you have given consent), use of our service (where processing is necessary for the performance of our service with you) and legitimate interests (including security threats or fraud, risk of harm to self or others, compliance with applicable laws, and enabling us to administer our service).

You expressly and voluntarily grant your informed consent to us to deal with your personal information in accordance with the terms and conditions of this Privacy Policy. You have the right to withdraw or decline your consent at any time and where we rely on legitimate interests, you have the right to object.

COLLECTION OF YOUR PERSONAL INFORMATION BY THIRD PARTIES

We will notify you about any changes to our Privacy Policy by updating the “Last Updated” date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of our Website after the date such revised Privacy Policy is posted.

COLLECTION OF YOUR PERSONAL INFORMATION BY THIRD PARTIES

This Privacy Policy does not apply to any third-party linked which may also collect and use information about you. We are not responsible for any of the information collected by any such third party.

WHAT PERSONAL INFORMATION DO WE COLLECT?

Personal Data

We collect demographic and other personally identifiable information (such as your name and email address). We may collect the following types of personal information:

  • name;
  • mailing or street address;
  • email address;
  • telephone number and other contact details;
  • age or date of birth;
  • credit card information;
  • your device ID, device type, geo-location information, computer and connection information, statistics on page views, traffic to and from the sites,
  • ad data, IP address and standard web log information;
  • details of the products and services we have provided to you or that you have enquired about, including any additional information necessary to
  • deliver those products and services and respond to your enquiries;
  • any additional information relating to you that you provide to us directly through our website or
  • or indirectly through your use of our website or app or online presence or through other websites or accounts from which you permit us to collect information;
  • information you provide to us through customer surveys; or
  • any other personal information that may be required in order to facilitate your dealings with us.

CHANGES THAT WE MAKE TO OUR PRIVACY POLICY

We will notify you about any changes to our Privacy Policy by updating the “Last Updated” date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of our Website after the date such revised Privacy Policy is posted.