DELIVERY DETAILS
With 10 years experience in New Zealand and 15 years experience in Australia, we pride ourselves in the care we put into creating the perfect, on time, gift moment for you.
Our delivery promise to you, if your gift arrives late for a special occasion (Birthdays, Weddings, and Anniversaries), is to deliver that gift just as soon as we can PLUS provide you with an Edible Blooms voucher to the full value of your gift so that your next gift with us will be FREE.
We deliver across New Zealand. Depending on where you want the gift to be delivered and the timing and or specific date requirement, there are different delivery prices and or conditions that apply. Please select the area that applies to you to learn more.
Edible Blooms deliver our chocolate bouquets, gift hampers, plant gifts and candy jar gifts New Zealand wide. We also offer FREE STANDARD DELIVERY on all these products.
Fresh Fruit Blooms, Donut Bouquets and Gift Boxes, Cakes and Cake Pop Bouquets can only be delivered up to 20 km of the CBD in Auckland.
This is to preserve the quality of the products and ensure these amazing gifts are not compromised in transit.
Edible Blooms offers a National delivery service, We are located in Auckland and products that are perishable can only be delivered in Auckland - every other product can be delivered all around New Zealand.
We will do everything we can to ensure a same day delivery service for a business address in Auckland for orders received before 9.30 am each morning.
All North Island and South Island deliveries please check guidelines on the delivery page. Special event and custom made orders must be placed at least two business days prior to the delivery time.
Rural deliveries require a minimum of 5 days notice for delivery and can take up to 7 days.
For a same day delivery that isn’t a business address you can place your orders up until 12 pm and your gift will still be delivered that afternoon.
Night time delivery services in Auckland is $25 – you need to place this order before 2 pm for a delivery between 6 pm-9 pm.
The night time delivery service is perfect for a last minute gift or for someone that you would like delivered after hours.
We do request that you check prior to ordering that someone will be at the address on the day of your requested delivery.
If no-one is at the given address to receive the delivery, our driver will either leave the parcel in a safe place or leave a calling card for the receiver to follow up to give the courier company further instructions.
We do check on our deliveries at Edible Blooms and we will also try and follow the sender up to let them know if we can see a calling card has been left.
If your gift is perishable (ie fruit), our driver may opt to leave the gift at the door or with a neighbour to save you a redelivery charge. We always icepack these deliveries so they will be fine on the door step for about an hour.
Yes you can request a specific delivery time when ordering over the phone only. However, please note that an additional charge may apply. Our Bloomettes will inform you of this when you order to ensure that your requirements are met on time.
We can only organise time deliveries in Auckland. Anything out of Auckland will be sent with the courier the night before and it will depend on what time it arives in the town you have selected to when this will be delivered.
Sometimes this can be first thing in the morning or late afternoon - just depends when the courier services the area. We do check our deliveries everyday to make sure gifts get delivered on the correct day.
This is your responsibility and the more information you provide when ordering the easier it is for us to amend any mistake.
There is space for you to provide any special delivery instructions when you place your order and we encourage you to use it.
If we are sent to an incorrect address, an additional delivery charge will apply to redirect the delivery.
Our Auckland store is open on Saturday by appointment only. By prior arrangement, week-end and public holiday deliveries can be arranged for events.
Delivery is quoted based on the location and timing of your requirements.
CHRISTMAS DELIVERIES
In peak periods such as Christmas we will endeavour to have your gift delivered on the requested delivery date, however due to courier delays and circumstances outside of our control we cannot guarantee delivery dates at these times of year. Peak periods are Valentine's Day, Easter, Mothers Day, Fathers Day and Christmas.
In the month of December we can’t not guarantee delivery dates and time deliveries. We will always try our best but it will depend on the couriers. We will be checking all deliveries and chasing the couriers to get the deliveries done. If you have any questions about any of your deliveries please contact our Bloomettes on 0508 EDIBLE (334253) OR +64 9 4146644
Cut off dates
Auckland – Please allow 1-2 days for delivery on the overnight delivery for the month of December.
Auckland timed deliveries – If you would like a time delivery in the month of December please contact the Bloomette’s on 0508 EDIBLE (334253) or +64 9 414 6644 and we can quote on an urgent delivery service. Prices range from $30 - $150 depending on the delivery address.
Rural deliveries – All rural deliveries must be sent out by Friday the 16th December to be delivered in time for Christmas. If sent out after this time we can’t guarantee delivery in time for Christmas.
Business deliveries - need to be booked in before 10am to guarantee delivery on the same day delivery service. If after this time we will check with the couriers and if they can’t get your delivery to the business address before 5pm we will call you for a home address. We can’t do any time deliveries on this service in the month of December.
North Island – All North Island deliveries must be placed before the 20th December to guarantee delivery in time for Christmas. Over the month of December we will be allowing 1-2 days for delivery.
South Island – All South Island deliveries must be placed before 18th December for the Standard delivery service and 20th December for the Nominated Delivery service to guarantee delivery in time for Christmas. In the month of December we will be allowing 2-4 days for delivery on the Standard delivery service and 2 days for the overnight delivery service.
AUCKLAND
Free Standard Delivery– This is not a time/date guaranteed service. Please allow 1-2 days for delivery. You can select a date, and we will aim to have delivered on this date but not guaranteed. If you would like a guaranteed delivery date, you need to select the “nominated delivery” option or contact us, and we can help you. This option doesn’t cover rural deliveries.
Auckland Premier Same Day - $15.00 (20km radius from Auckland CBD) – before 12 pm
Auckland VIP Night Delivery - $25.00 (20km radius from Auckland CBD) – before 2 pm
Saturday Delivery $15.00 Order before 3 pm Friday night - Click here to see if your address is serviced on a Saturday
Rural Delivery - $9.95 Takes 1-3 days - Click here to see if your address is serviced on a Saturday
Auckland Urgent Delivery - Delivery cost can range from NZ $30.00 to NZ $75.00 depending on the time you need this delivered in and which suburb the delivery is to be made. We can arrange an urgent delivery service in Auckland. Monday to Friday delivery and doesn't include Rural delivery areas. Please call 0508 EDIBLE (334253) or email auckland@edibleblooms.co.nz, and our Bloomette's can help you.
It depends on where in Auckland the gift is being delivered and what type of delivery you choose. We can accept and dispatch same day orders to Auckland. The average delivery time is 1-2 days. However rural delivery addresses can take up to 4 days. Delivery details will be provided in your confirmation email. For full information please read 'What will it cost me ?'
Redelivery / Redirection : $15.00
Fresh fruit replacement, Cake Pop Bouquets and Donut Bouquets and boxes if no-one is home on the date of delivery and there is nowhere safe to leave and we have to remake the bouquet : 50% of product + delivery.
NORTH ISLAND
Free Standard Delivery– This is not a time / date guaranteed service. Please allow 1-2 days for delivery. You can select a date and we will aim to have delivered on this date but not guaranteed. If you would like a guaranteed delivery date you need to select the “nominated delivery” option or contact us and we can help you. This option doesn’t cover rural deliveries.
Nominated Delivery Date - NZ $15.00 Pick a delivery date Monday to Friday. We are unable to do anytime deliveries - couriers will deliver when they are in the area. This option does not cover rural deliveries. If you are unsure if your delivery is a rural delivery address please contact us or check our delivery page for more information on rural deliveries.
Saturday Delivery to Major Cities – NZ $25.00 Order before 3 pm Friday - Click here to see if your address is serviced on a Saturday -
Rural Delivery – NZ $15.00 1-5 days - Click here to check if rural
It depends on where in the gift is being delivered and what type of delivery you choose. We can accept and dispatch same day orders to Auckland. See Auckland delivery details for more information on this service. The average delivery time is 1-3 days. However rural delivery addresses can take up to 5 days. Delivery details will be provided in your confirmation email. For full information please read 'What will it cost me ?'
Redelivery / Redirection : $15.00
Fresh fruit replacement, Cake Pop Bouquets and Donut Bouquets and boxes if no-one is home on the date of delivery and there is nowhere safe to leave and we have to remake the bouquet : 50% of product + delivery.
SOUTH ISLAND
Free Standard Delivery– This is not a time/date guaranteed service. Please allow 2-4 days for delivery. You can select a date and we will aim to have delivered on this date but not guaranteed. If you would like a guaranteed delivery date you need to select the “nominated delivery” option or contact us and we can help you. This option doesn’t cover rural deliveries.
Nominated Delivery Date - $30.00 Order before 3 pm - Pick a delivery date Monday to Friday. We are unable to do anytime deliveries - couriers will deliver when they are in the area. This option does not cover rural deliveries. If you are unsure if your delivery is a rural delivery address please contact us or check our delivery page for more information on rural deliveries.
South Island Saturday Delivery - $35.00 Order before 3 pm Friday - Click here to see if your address is serviced on a Saturday -
Rural Delivery – $15.00 (allow 7 days for delivery) -Click here to check if rural
It depends on where in the South Island the gift is being delivered and what type of delivery you choose. The average delivery time is 2-3 days. However rural delivery addresses can take up to 5 days. Delivery details will be provided in your confirmation email. For full information please read 'What will it cost me ?'
Redelivery / Redirection : $15.00
Fresh fruit replacement, Cake Pop Bouquets and Donut Bouquets and boxes if no-one is home on the date of delivery and there is nowhere safe to leave and we have to remake the bouquet : 50% of product + delivery.
ORDERING
Edible Blooms secure online payment system will accept MasterCard, VISA cards. Approved corporate accounts will receive an account at the end of each month with a 7 day payment term.
Yes, an email confirmation will be sent to confirm the details of all online orders.
If there are any problems processing your payment or further delivery address information is required one of our Bloomettes will contact you personally.
Yes you can, however an administration charge of NZ $10.00 will apply for cancellations / changes to your order more than 24 hours prior to the delivery date.
We have our own network of online stores that can assist you with delivering our quality products to friends and family overseas.
AUSTRALIA
www.edibleblooms.com.au
UNITED KINGDOM
www.giftrebellion.co.uk
SWITZERLAND AND EUROPE
www.edibleblooms.ch
PRODUCT
We always aim for make sure our customers love our products.
In the unlikely event that your Edible Bloom does get damaged in transit, please contact us within one week, from delivery date and we will automatically replace it with a gift of equal or higher value.
If seven days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible, your item must be photographed to indicate any damaged goods.
On every product page there are options to customise your Bloom by adding a variety of additional options.
If you don't see options that suit you,Our Bloomettes can create a tailor made gift to your specifications.Please contact us on 0508 EDIBLE 334253 to discuss your ideas and obtain a quotation.
We'd love to discuss your unique creation with you. It's what we love to do - create memorable amazing gifts!
OTHER
You can purchase online any time of the day, seven days per week. Our Bloomettes can be contacted Monday to Friday between the hours of 8 am - 4.30 pm. We are available after hours to corporate account holders and event customers by prior arrangement.
Phone: 0508 EDIBLE 334253
International: +64 94146644
Email: auckland@edibleblooms.co.nz
If you intend to use our services regularly we provide a monthly account service for you.
To obtain an application form, please call us: 0508 EDIBLE 334253 or 09 4146644 or email auckland@edibleblooms.co.nz
This website is hosted on a secure SSL server. You can be assured of a safe and secure online shopping experience with Edible Blooms.
If you want to learn more about our privacy and security please click here